Terms & Conditions

State6 Prep is an AI-assisted promotion preparation platform designed to support police officers and police staff preparing for promotion processes in England and Wales. The platform is operated by State6 Prep Limited, a company incorporated in England and Wales. Contact: hello@state6.co.uk. State6 Prep is an independent commercial platform. It is not affiliated with, endorsed by, or operated by the College of Policing, any police force, the Police Federation, or any public authority.

By purchasing or using State6 Prep you confirm that you are:

• ·aged 18 or over,
• ·a police officer, police staff member, or other person using the platform lawfully for promotion preparation purposes,
• ·using the platform in compliance with your own force policies, including policies on data handling, IT usage and professional standards.

State6 Prep provides digital tools to support promotion preparation and reflective practice, including:

• ·CVF competency and values preparation tools aligned to the College of Policing framework,
• ·STARR evidence-building support: Situation, Task, Action, Result, Reflection,
• ·PEEL situational-response preparation: Position, Evidence, Explore, Lead,
• ·Mock Board, a voiced AI promotion board that questions and scores you out loud (Gold plan),
• ·STANCE presentation builder with rank-calibrated AI coaching (Gold plan),
• ·AI coaching and questioning functionality,
• ·Practice promotion board questions rear-facing and forward-facing,
• ·Voice input for evidence building,
• ·Portfolio export to PDF,
• ·Evidence organisation and management tools.

State6 Prep is a preparation and coaching aid only. It does not provide legal advice, operational policing advice, professional accreditation, or any form of official promotion assessment service.

Access is sold as a one-off purchase for a fixed access period.

All purchases are one-off payments. There is no automatic renewal or recurring subscription. Access expires automatically at the end of the purchased period. Prices include VAT where applicable. We reserve the right to amend pricing or plan structures for future purchases. Access is granted as a personal, non-transferable licence to the individual purchaser only. It may not be shared, transferred or used by any other person.

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you normally have a 14-day right to cancel a digital service purchased online. However, by completing your purchase you expressly request immediate access to State6 Prep and acknowledge that, by doing so, you lose your right to cancel under these regulations once access has been provided.

Our Refund Policy: We will provide a full refund if:

• ·you request a refund within 14 days of purchase, have used fewer than 3 AI Coaching credits, and have not convened a Mock Board,
• ·the platform experienced a verified technical outage that materially prevented you from using core features for a significant portion of your access period, through no fault on your part.
• ·you were charged in error or a duplicate payment was taken.

Refund requests should be sent to hello@state6.co.uk with your order details. We will process eligible refunds within 14 days to the original payment method. Partial refunds for unused access periods are not ordinarily available.

The following categories of credit or allowance are allocated at purchase, depending on plan:

• ·AI Board Review Credits: used when you request a full CVF-scored deep review of a STARR or PEEL answer. Each review uses one credit.
• ·AI Coaching Credits: used when the AI coaching system responds section-by-section to your input during a coaching session.
• ·Question Credits: used when generating AI-written practice promotion board questions.
• ·Mock Board Credits (Gold plan, 5 included): one credit convenes one full voice mock board, used at the moment the board convenes. A board interrupted part-way (for example by lost connection or closing the page) can be resumed without using a further credit; a completed board cannot be re-sat.
• ·STANCE presentation builds (Gold plan, 10 included): a separate build allowance used when you generate a STANCE presentation.

Credits are non-transferable, have no cash value, cannot be exchanged or refunded except as set out in Section 5, expire at the end of your access period, and are enforced server-side. Unused credits do not carry over.

Mock Board sessions require a working microphone and a supported browser, which is checked before any credit is used. Spoken answers are transcribed in real time; audio is not stored, and the written transcript is saved to your account as described in our Privacy Policy. Mock Board feedback is a practice aid only: it is not an official assessment and no outcome at a real promotion board is implied or guaranteed.

AI outputs may contain inaccuracies, omissions or generalisations, may not reflect the most current version of the CVF or force-specific promotion expectations, are not a substitute for your own professional judgement and preparation, and must always be reviewed, personalised and verified by you before use in any promotion process.

State6 Prep provides preparation tools and guidance only. We do not guarantee promotion success, interview performance, assessment outcomes, pass marks, or suitability for any promotion process. Promotion outcomes depend on many factors outside our control, including your own preparation, experience, performance and assessment panel decisions.

You agree not to share your account credentials with any other person, access or attempt to access another user's account or data, circumvent security controls or credit limitations, use automated tools to extract platform content at scale, reproduce or commercially exploit platform content without permission, upload unlawful or abusive content, use the platform for any unlawful purpose, or interfere with the operation or security of the platform.

To protect service quality for all users and manage platform costs fairly, the following usage limits apply.

Input limits: All AI features enforce a maximum input of approximately 1,500 words per submission. Submissions exceeding this limit will not be processed and an error message will be displayed.

Prohibited automated use: You must not use automated tools, scripts or bots to interact with the platform, generate content in bulk, or systematically extract platform content.

Account sharing: Access is personal and non-transferable. You must not share your login credentials or allow any other person to use your account.

Abuse prevention: We reserve the right to suspend or terminate access without refund where we detect patterns of misuse, including but not limited to: repeated account creation to circumvent credit limits, use of disposable email addresses, or use of the platform on behalf of third parties.

All evidence and examples must be fully anonymised. You remain solely responsible for ensuring all content you enter complies with your force policies, confidentiality obligations, professional standards, the Data Protection Act 2018 and UK GDPR.

The State6 Prep platform, branding, design, content, structure and functionality are owned by State6 Prep Limited and protected by applicable intellectual property law. CVF-related content is based on the publicly available College of Policing Competency and Values Framework. You retain full ownership of the evidence, STARR examples, PEEL responses and portfolio content you create within the platform.

The service is provided on an as is and as available basis. We aim to keep the platform available and functioning reliably but do not guarantee uninterrupted access or error-free operation. We may modify platform features, update AI models or providers, change functionality, perform maintenance, or suspend access temporarily for operational or security reasons.

Nothing in these terms excludes liability where exclusion is unlawful. To the fullest extent permitted by law, State6 Prep shall not be liable for indirect or consequential losses, loss of opportunity, loss of promotion prospects, loss of data, reputational loss, reliance on AI-generated content, or platform downtime. Our total aggregate liability shall not exceed the amount you paid for your current access period.

If you have a complaint about the service, please contact us at hello@state6.co.uk. We will acknowledge your complaint within 5 working days and aim to resolve it within 28 days.

Your use of State6 Prep is governed by our Privacy Policy, which forms part of these terms.

These terms are governed by the laws of England and Wales. Any disputes arising from these terms or your use of the platform shall be subject to the exclusive jurisdiction of the courts of England and Wales.

hello@state6.co.uk · State6 Prep Limited · state6.co.uk